The Metabo Warranty
Curious about the warranty conditions for your beloved Metabo tools? In addition to the standard legal warranty, Metabo offers an extensive XXL factory warranty that wraps you up completely. When you purchase your Metabo tools from us - Klium - and easily register them with the manufacturer, you'll receive an impressive 2 extra years of Klium warranty! As proud dealers of Metabo and other top brands in our webshop, we ensure that you can work with a big smile.
Legal Warranty
- Individuals: 2 years
- Business customers: 1 year
What does the Metabo XXL factory warranty include?
The Metabo XXL warranty offers you 3 years of warranty on both machines and batteries. Exclusive to purchases from selected Metabo LiHD partners - of which Klium is one - the Metabo All-In Service applies. In addition to 36 months of warranty on Metabo battery-operated machines, battery packs, and chargers, this extra warranty includes 36 months of free wear and tear repairs. All repairs, due to normal wear and tear or a manufacturing defect, will be carried out free of charge by Metabo within the warranty period. Any necessary transportation service is also included.
What does the additional Klium Warranty offer?
At Klium, you can enjoy up to 5 years of warranty on your Metabo power tools. After successful registration with the manufacturer, you'll receive an additional 2 years of Klium Warranty as a gift, allowing you to work worry-free for a total of up to 5 years. The same conditions as those of the manufacturer apply to the additional Klium Warranty. However, remember that after 36 months, Metabo's repair cost and theft insurance expire. The Klium Warranty is valid for Metabo purchases from 02/07/2018 that have been successfully registered with the manufacturer.
How do you claim the warranty?
Register your Metabo machine within 30 days of receipt through the Metabo website. If a machine is defective, contact Klium customer service and follow the return instructions for safe shipping.
Important to know
When returning items for warranty or repair requests, certain safety regulations must be followed. These regulations are in place to ensure the safety of technicians and logistics personnel. Failure to comply may result in additional charges, starting from a minimum of €25. To avoid such additional and unnecessary costs, please follow the safety regulations below.
Specific safety regulations apply when returning vacuum cleaners and fuel-powered machines:
- Vacuum cleaners: remove the dust bag
- Fuel-powered machines: remove fuel and oil from the reservoir