Reviews in the Klium webshop are collected by the service platform of Kiyoh. This independent third party verifies the authenticity and origins of published reviews . That way you are 100% guaranteed the reviews you find originate from real customers. After a purchase we invite customers to write a review about the service they experienced and the product(s) bought. We do not filter any of them. Kiyoh will a sk proof in the form of an invoice from the customer in case there is any doubt about the authenticity of a review. That way we prevent fake reviews in our webshop. More information on how Kiyoh works can be found on www.kiyoh.com.