Availability during the holiday period

During the holiday period you can still reach Klium by phone on the following days and times. E-mails are checked daily and we try to answer urgent questions immediately.

Opening hours/availability by  phone of the customer service
Wednessday 23 december 8:00 - 12:00 and 13:00 - 16:00 o'clock
Thursday 24 december 8:00 - 12:00 and 13:00 - 15:00 o'clock
Friday 25 december closed
Saturday 26 december closed
Sunday 27 december closed
Monday 28 december 8:00 - 12:00 and 13:00 - 16:00 o'clock
Tuesday 29 december 8:00 - 12:00 and 13:00 - 16:00 o'clock
Wednessday 30 december  8:00 - 12:00 and 13:00 - 16:00 o'clock
Thursday 31 december closed
Friday 1 january closed
Saturday 2 january closed
Sunday 3 january closed
Monday 2 january 8:00 - 12:00 and 13:00 - 16:00 o'clock

 

Processing orders

Orders placed on 25, 26 and 27 December will be processed on Monday 28 December. For these orders, the delivery time shown on the website will in practice be from 28 December onwards.

Orders placed on 31 December and 1,2 and 3 January will be processed on Monday 4 January. For these orders, the delivery time shown on the website will in practice be from 4 January onwards.


Status of the stock

Many suppliers will be closed between Monday 14 December 2020 and 6 January 2021. Even though Klium makes sure it has the necessary stock before that time, it is possible that an item that is sold out will only be delivered to our warehouse on or after 4 January.

Due to the enormous volume at this time of year we kindly ask you to be patient in case of a delay. Klium will try to complete your order as soon as possible.

Do you have questions about orders in the holiday period? Please contact us via the customer service page.

Repairs will be processed from 6 January 2021 onwards.