Metabo Warranty

What does the Metabo Product Warranty imply?

Besides the legal warranty period, Metabo offers an additional factory warranty after you register your purchase at Metabo.
When you have purchased a Metabo item at Klium,

you can benefit from two additional years of Klium Warranty after registration.
Klium is an official and authorized dealer of Metabo (and of all other brands in its webshop).    

The legal warranty
Private customers, 2 years legal warranty
Private customers benefit from a legally established warranty period of 2 years. The warranty period starts on the invoice date of the delivered item. Register your purchase with the manufacturer within 30 days of receiving the ordered item. This way, your purchase is known to the manufacturer, and the legal warranty is extended with an additional manufacturer's warranty, depending on the manufacturer and the purchased item.

Business customers, 1 year legal warranty
Business customers benefit from a legally established warranty period of 1 year. The warranty period starts on the invoice date of the delivered item. Register your purchase with the manufacturer within 30 days of receiving the ordered item. This way, your purchase is known to the manufacturer, and the legal warranty is extended with an additional manufacturer's warranty, depending on the manufacturer and the purchased item.

view all Metabo itemsread the factory warranty

What does the Metabo warranty actually cover?

Metabo power tools have a particularly long service life. As they rarely require repairs, Metabo has developed an additional warranty for you - the XXL warranty. If you register, the normal warranty is extended to 3 years. Prerequisite is the proof of purchase together with the XXL warranty certificate, which you can generate after having registered your machines. 

What does the additional Klium Warranty include?

Klium customers benefit from up to 5 YEARS OF WARRANTY on electrical tools from Metabo. On top of the factory warranty, you get 2 more years of Klium warranty according to the same terms & conditions as the factory warranty, after you succesfully registered your purchase at Metabo. 

The Klium Warranty service is valid as of July 2, 2018.

What should you do for the Metabo & Klium Warranty?

Visit the Metabo website after you purchased a Metabo product on Klium. Register your device, battery or re-charging device (within 4 weeks after purchase). You can search for our store after you entered "Belgium" as the region. Subsequently, you will receive a warranty and service certificate in the shape of a PDF-document. Note: Each device must be registered separately.

register

What steps to take when there is an issue with my Metabo tool?

That's easy. contact our customer service. Be sure to email us the original purchase document and the warranty certificate. We will contact you and provide a solution as soon as possible.

customer service